• Thebeardedsinglemalt@lemmy.world
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    2 days ago

    I had Allstate for homeowners insurance. Hail storms, wind storms, etc etc, they’d all say “this roof has another 10 years”. After a bad hail storm an adjustor came out and outright contradicted himself on what is and isn’t hail damage. Denied a claim.

    A couple years later we got the tail ends of a hurricane. Trees down, tore off an awning, the works. Adjustor comes out and says it’s not enough damage to replace the roof, only minor repairs on 2 slopes. I fought that shit for 15 months. 2 more adjustors came out and the last one I specifically pointed out new water damage on the ceilings in 4 separate locations in 4 separate rooms. At one point they said “why didn’t you put a tarp up?” To which I replied “why should I put a tarp up if there was no roof damage?”

    They finally agreed to a new roof, and had to pay out to repair ceiling damage.

    A month after construction was complete I cancelled the plan and moved to USAA (who is also a pain). I would still occasionally get calls from the local Allstate rep asking about switching back to which I tell them to fuck off.

      • TheRagingGeek@lemmy.world
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        1 day ago

        I swear USAA used to be better, first time a door dasher crashed into my house they were along for the ride the whole time, the second time it happened I had to do all the legwork myself. Leagues different behavior, it’s like they’re just like the rest of the companies anymore.

      • Thebeardedsinglemalt@lemmy.world
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        1 day ago

        Oh yeah, I had lightning strike a tree which jumped to the AC then some other electrical. Fried the AC, a tv, my security DVR, new GPU and 1 other small thing. I had an AC guy come out and declare it dead. She fucked around for a couple weeks, wouldn’t follow up, then went on vacation for 2 weeks, and when she got back they had to send out their own tRuStEd HVAC guy to do an inspection that I was not allowed to be in attendance for.

        I finally got a new AC and everything was replaced but holy fuck that’s a nightmare to go through for something simple