I posted here a couple days ago - just wanted to share the good news.

First the story: I ordered round trip flight tickets via Trip (through PayPal) and I purchased their Easy Cancel insurance. Sure enough, within 24 hours I decided I needed to cancel. When I tried to use the Easy Cancel insurance it became one obstacle after another.

I don’t want to plug any other travel business, but Expedia has no hassle cancelation within 24 hours of a purchase - I was foolish to step away from Expedia to save some peanuts with Trip.

So I filed a complaint with PayPal and when Trip discovered this they went batshit. They started threatening me to drop the case - if you don’t drop the case we cancel the tickets and keep all your money yada yada yada. The idiots put this in writing for PayPal and an inspector from an AG’s office to look at.

So anyway, long story short - to me Trip acts like a criminal organization (only not as smart). I think Singapore enables their shady behavior, but not completely sure.

The big way you PROTECT yourself is to pay them through PayPal because PayPal knows through my experience how evil this company is and you’ll prolly get your money back too. PayPal has a good consumer protection policy.

But the best thing to do is not to even use Trip at all - South Korea hit Trip with a huge fine and China even hit Trip with a $500,000,000 fine - even though part of the Trip headquarters are in Shanghai.

I used Expedia a lot before trying Trip - and Expedia bailed me out of a couple lousy hotel situations in Delhi and Bali over the years and their prices are competitive.

Anyway, good news, evil did not triumph, I got every penny back and can plan a new trip.

Protect yourself!!! :) Happy trails, partner!