It’s one thing to claim the best mobile network and another thing to convince consumers that it’s betterT-Mobile had a terrible network for many years, making | Network Chief Ankur Kapoor told Fierce why he thinks T-Mobile ousted Verizon to nab highest network quality in 5 of 6 U.S. regions that J.D. Power surveys.
As a T-mobile customer, I can assure you, T-mobile is wrong.
They even have this annoying Billy Bob Thornton commercial where he says “my friend told me T-mobile’s network use to be awful.” I catch myself yelling “It still is!!!”