• @[email protected]
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      8 days ago

      Seems like more a failure of you for not checking if they do oat milk. And they likely do lots of other types of vegan milk as alternatives

      Honestly, the kind of person who gets pissy about this kind of thing, you’re probably better off not having in your restaurant or cafe anyway. Because they’ve probably got a list of food requirements

      I have a friend with actual gluten intolerance, and she stopped telling restaurants about it specifically because otherwise they’d freak out. She’d just order things like minimal gluten and only ask if she wasn’t sure.

      But she’d never ask for substitutions either

      There is no way of knowing how busy this place is. They might be completely full and serving 10 different types of milk might simply slow things down and increase their risk if they accidentally mix the containers

    • StinkyFingerItchyBum
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      09 days ago

      It’s only a failure if they wanted to do that kind of business. If I open an Italian restaurant and someone orders Thai, did I fail?

      • @[email protected]
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        08 days ago

        There is a difference between a restaurant of a specific cusine and plainly deniying acommodating for common dietary preferences. Be it for health or ethical reasons. I guess in most cuisines worldwide there are either plenty of suitable dishes already available or they should be at least easy to accomodate. But sometimes it seems it’s even too much of an ask to leave out some simple ingredients.

        • StinkyFingerItchyBum
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          08 days ago

          Sure. There is a scale where my example was an extreme for illustration. Your point a very reasonable one as well. If I was running a a cafe I would offer it but I am Canadian. If I were french and you asked for a baguette olive loaf you would find yourself in a guillotine. Context matters and traditions matter more than commerce in many cultures.

        • @[email protected]
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          8 days ago

          “Deny accommodating for common dietary preference”, how? Have your coffee black, there, completely lactose-free. If you ask for a latte, don’t be surprised when you get milk. If you don’t want milk, don’t order a latte. Do you know what “latte” translates to?

      • @[email protected]
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        08 days ago

        “Do you have eggs? Yes. Do you have noodles? Yes. Do you have curry paste? Yes. Do you…”

        ~ worst customer you will ever meet

      • @[email protected]
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        08 days ago

        “At all”?

        In the year 2024, Oatly had annual revenue of $823.67M with 5.15% growth. Oatly had revenue of $214.32M in the quarter ending December 31, 2024, with 4.99% growth.

        Oatly’s key markets are Sweden, Germany and the United Kingdom. The company’s products were available in 60,000 retail stores and 32,200 coffee shops around the world as of 31 December 2020.

        • @[email protected]
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          08 days ago

          Do you really think that Sweden, Germany and UK is all the world there is? I’ve got a surprise for you.

          • @[email protected]
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            08 days ago

            Yes. About 2/3rd of the worldwide population is lactose-intolerant. Hence, it is really common to ask for lactose-free products.

            • @[email protected]
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              08 days ago

              In Europe, dairy intolerance is actually extremely rare. It’s Asia where intolerance is common

              You can’t use worldwide stats to represent a localised region

              • @[email protected]
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                8 days ago

                It’s not extremely rare. Many native south europeans are lactose intolerant, too (I don’t remember the exact numbers but IIRC it was the majority in places like southern Italy) and there’s lots of people from other continents in Europe nowadays.

                • @[email protected]
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                  08 days ago

                  Not sure about France either. But I believe in UK and Germany it’s less than 10%

                  If a cafe or restaurant is already extremely busy with long delays, serving other milk too could slow down service, and they might not even need the business.

                  I also know a dairy intolerant person who takes lacteze anyway, so its not an issue for them

                  And I know another who just ignores the intolerance, as it’s only a small amount of milk